Archive for the ‘social media’ Category

Social Media Habits

Friday, March 5th, 2010

The Retail Advertising and Marketing Association (RAMA), a division of the National Retail Federation (NRF), yesterday unveiled the results of a survey on the habits of social media users, at NRF’s Retail Innovation Marketing Conference in San Francisco. Comparing social media users to the average U.S. adult, RAMA’s survey, “Social Media: An Inside Look at the People Who Use It,” examined differences in demographics for each group, including male and female usage, as well as age differences in social media users vs. other adults.

Highlights of the survey include the following:

  • Seven out of 10 social media users between the ages of 18 and 34 regularly use Facebook more than such other sites as MySpace, Twitter and Classmates
  • 71.8 percent of social media users said that after an online search, they tell others about a product or service through face-to-face communication
  • More people who use social media prefer to give advice about a product or service rather than receive it
  • Social media users are more likely to use other new media, compared with average adults age 18 and older
  • 70.6 percent of female social media users regularly use Facebook, vs. 61.0 percent of males
  • More men than women like to communicate with others via cell phone conversation after searching for a product or service online

Click here to review the full report.   This is interesting stuff, social media is changing the way we market ourselves.  For more information on how you can use social media in your business, check out our Social Media Teleclasses.    These classes, which feature will answer your most common social media questions for both new and seasoned users.   We had a Facebook expert, a Twitter expert, a LinkedIn expert and an expert to talk about time management and social media.  We wanted the goods, no fluffy stuff; if you are a social media beginner or Tweeting several times of day, you want to learn how to maximize your social media results through questions, examples, case studies and tools, you can start using immediately.  No one needs one more thing to do; but everyone wants and needs new clients.  By listening to our social media audio recordings you will finally understand how this marketing phenomenon can expand your clientele to a place you have not imagined.

Should You Have A Blog Or a Newsletter

Thursday, August 20th, 2009

A question we get all the time is should I have a blog or a newsletter.  Well, you may not like the answer because its both.  The good news is you can use these two amazing tools together to help you stay in touch with existing clients as well as increase your visibility on the web.  And no joke every time we send out the newsletter, traffic increases to our website and we experience a boost in sales to our professional organizing classes, our audio recordings or our eBooks and forms

Our Preferred Newsletter Tool

During our social media event, called Embrace Social Media, we learned the first step to using social media and online communications is to have a blog.  Using Word Press or Blogger you can have a free blog up and running in no time.  This is an important first step because this allows you to own all of your intellectual property.  When you post on Facebook and Twitter, you don’t own that material.  So having a blog gives you real estate online and its all yours.  Also a blog increases your web visibility with well done search engine optimization.  

I know what you’re thinking I don’t have time for both a blog and a newsletter.  But these tools can easily work together for you.  Blog a few times each week, or write all your blogs at one time and schedule them like I do, and then use the blog posts for your newsletter articles.  Now, you are not recreating the wheel, but rather leveraging the same information in multiple formats.  Brilliant!    You can use the posts as an article, a tip series or a promotion.  Get create and leverage what you already have on hand.   If you would like to receive our newsletter, email us at info@aredbench.com with “Add to newsletter” in the subject line.  

Wanna learn more about social media and how to use it effectively?  We will launch the Embrace Social Media, a  TeleSummit Audios and Transcripts one at a time or you can get all eight very soon!  More details coming soon!

A Red Bench provides training and classes to professional organizers and other service based businesses. 

Social Media and Identity Theft

Wednesday, August 19th, 2009

It goes without saying we are all putting more information online than ever before.  I have a rule of thumb that is don’t say or do anything I wouldn’t want my mother to read or see.  But there are a lot of subtle ways we share much more information than we even think. 

Here is a great article called Online social networking: a fraudster’s dream come true!  Take a minute to read and protect yourself from hackers, fraud and identity theft. 

Wanna learn more about social media and how to use it effectively?  We will launch the Embrace Social Media, a  TeleSummit Audios and Transcripts one at a time or you can get all eight very soon!  More details coming soon!

Thanks to Canadian based professional organizer Jacki Hollywood Brown for letting us know about this article.

A Red Bench provides training and classes to professional organizers. 

Increase Your Social Media Results

Tuesday, August 18th, 2009

Are you using social media, but not really sure why and not seeing much benefit?  Keep in mind the process can take time and turning friends and followers into clients does not happen over night.  But there are a few ways to speed up your results. 

Since we offer training to professional organizers, and other service based professionals, we had to get some answers on this new phenomenon that is changing the way small businesses market their business.  We had an Embrace Social Media, a TeleSummit a few months ago and it was a huge success and I learned so much on each of the eight expert callsSocial Media .  How to use  LinkedIn to find and make new connection and how to use social media and still manage to get all your other work done. 

Our Embrace Social Media, a  TeleSummit Audios and Transcripts will be available soon, so stay tuned or email us at info@aredbench.com to be the first to hear of their release.  But in the meantime, here are a few of my own takeaways from the event. 

  • 90% Is Showing Up:  One of our experts,  Dan McComb on the topic of the The Social Media Phenomenon, said show up and be consistent.  If your going to start a blog or post on Twitter then do it consistently.  You can decide what that means for you, but show up and be present with your social media usage.  By doing so you will more quickly become a trustworthy expert people come to rely on. 
  • Enjoy It:  Like everything else, you don’t have to to anything you don’t want to.  Expert Nancy Marmolejo, whose topic was How to Turn Followers Into Fans (and Fans Into Leads!) With Social Networking said be sure you’re enjoying social media or people will not find you genuine.  Social media is very transparent and people can see right through you, so be genuine and either like what you’re doing or leave it. 

It’s up to you if you want to participate, but there is a lot of opportunity out there and the world has certainly become a lot smaller with so many friends waiting for more information.

We will launch the Embrace Social Media, a  TeleSummit Audios and Transcripts one at a time or you can get all eight very soon!  More details coming soon!

Using Social Media Effectively

Tuesday, August 11th, 2009

We are hearing a lot about social media these days.  It’s a topic that certainly can stir some emotion.  Some people have jumped in with both feet and others are avoiding it like the plague.  We have been using social media for a little while now and I have to say I am finding the blog and Facebook enjoyable and worthwhile, but I still have so much to learn. 

Since we offer training to professional organizers, and other service based professionals, we had to get some answers on this new phenomenon that is changing the way small businesses market their business.  We had an Embrace Social Media, a TeleSummit a few months ago and it was a huge success and I learned so much on each of the eight expert callsSocial Media .  How to use Twitter effectively and not lose your mind, how to create content around keywords and the do’s and don’t of a blog. 

Our Embrace Social Media, a  TeleSummit Audios and Transcripts will be available soon, so stay tuned or email us at info@aredbench.com to be the first to hear of their release.  But in the meantime, here are a few of my own takeaways from the event. 

  • Engage People and Be Interesting:  My best status updates are the ones where I pose a question and get lots of answers from my friends.  This has been the beginning stage of several information products I have in the works.  By asking interesting questions you get people to engage and participate with you.
  • Listen:  Don’t just talk all the time, listen to what’s going on, make comments and contribute.  A great thing to do is send people Happy Birthday wishes to let them know you are thinking of them. 

It’s up to you if you want to participate, but there is a lot of opportunity out there and the world has certainly become a lot smaller with so many friends waiting for more information.

We will launch the Embrace Social Media, a  TeleSummit Audios and Transcripts one at a time or you can get all eight very soon!  More details coming soon!

Start Getting Results From Social Media

Wednesday, August 5th, 2009

It goes without saying that social media is changing the way we market ourselves.  All of a sudden we can get our message to so many more people for virtually no cost, but our time.  Since we offer training to professional organizers, and other service based professionals, we had to get some answers on this new phenomenon.  We had an Embrace Social Media, a TeleSummit a few months ago and it was a huge success and I learned so much on each of the eight expert callsSocial Media .  How to use Facebook effectively, how to turn followers into fans and how to manage my time, yet still use these amazing and ground breaking tools. 

Our Embrace Social Media, a  TeleSummit Audios and Transcripts will be available soon, so stay tuned or email us at info@aredbench.com to be the first to hear of their release.  But in the meantime, here are a few of my own takeaways from the event. 

  • Start with a blog first.  If you are heading down the path of social media, the first step is to get a blog so you own all your intellectual property.   If everything you write is on Facebook or Twitter, you don’t own your material.  Create a blog and then link your blog to the various social media tools.  For help getting started purchase and listen to our class called How to Plan, Build and Promote Your Blog with Blog Expert and 2 Time NAPO Conference Speaker Rich Brooks. 
  • Add Value:   If you are using social media solely for the purpose of personal use, then sure post that your child just pooped himself.  But if you are using social media for your business think about how you can add value and what would attract people to your.  What problems or challenges do your followers have and how can you provide some help and solutions. 

It’s up to you if you want to participate, but there is a lot of opportunity out there and the world has certainly become a lot smaller with so many friends waiting for more information.

We will launch the Embrace Social Media, a  TeleSummit Audios and Transcripts one at a time or you can get all eight very soon!  More details coming soon!

Are All Your Marketing Eggs In One Basket

Wednesday, July 8th, 2009

By now you may have heard that Twitter took a dive over the weekend.  It was a human error, and has since been repaired, but many accounts were suspended causing a lot of frustration.   Now of course, we have talked about Twitter and how it’s changing the way small businesses market themslves, but given this little glitch, which is likely to happen again given the volume of people using the system, it’s important to stay the course with other effective forms of marketing that drive your business. Connect The Dots

Do you have a marketing plan?  You must have a marketing plan.  Typically, business owners market their business when the phone stops ringing and that’s not a plan.  A marketing plan allows you to capitalize on what really drives your business in a consistent manner that allows you to work smarter, not harder. By having a marketing plan, you should not have to re-create the wheel monthly, but rather have a system that works for you. 

Not sure how to create a marketing plan?  We have a great teleclass called Create A World Class Marketing Plan that is an awesome tool to create your marketing plan.  And so what that it’s July; listen to the teleclass and create a plan thru July ‘10 or thru the end of year.  Just don’t sit on your marketing any longer. 

But, let say all your marketing eggs have been in the Twitter (or another lonely) basket and you are feeling a little uneasy with the recent system glitch.  There are so many ways to market your business; most are low is cost, yet still achieving highest results or impact.   Still do the plan, but here are a few tried and true marketing tactics that work well for small, service based businesses.

  • Start a blog and consistently post.  Consumers love information and people want to see new and updated information from you.  A blog gives you a home base and you personally own all your content. (Need some help starting and promoting your blog, purchase our teleclass called How to Plan, Build and Promote Your Blog with Blog Expert Rich Brooks)
  • Connect your blog to your monthly newsletter.  Staying in touch with clients in critical to your success.   Use tools such as Constant Contacts to send a monthly newsletter to your existing client base and use blog articles to link people back to your blog.  (Need some help starting and promoting your blog, purchase our teleclass called Launch and Sustain Your Monthly Newsletter.)
  • Automatically upload your blog to Facebook.  Start turning followers into profits and paying clients by letting them know what’s going on with your business.  You may be surprised where business comes from.  (Be on the lookout sooner for our Facebook Teleclass with Shama Hyder coming soon!
  • Offer a workshopin your local community.  Public speaking is a great way to let people know about your business and be sure to leave behind contact information and info to your Free blog.   (Need some help starting and promoting your blog, purchase our teleclass called Take The Fear Out Of Public Speaking with expert Liam Brown)
  • Contribute to or write an article.  Articles are fantastic as you can link back to your blog and drive traffic to your website. 

Are you starting to see a pattern here.  One or all of things may work for you, but the plan comes first and then connect the dots so everything works together.  We have lots of resources to help you market you marketing your business.  Check them out and get started on your plan today.

What’s the Best Way To Market Your Business?

Wednesday, June 17th, 2009

photoIs anyone else’s head swirling when trying to figure out which marketing tactic will work best for you?  How do you keep connected to your clients or potential clients?  There are e-mail newsletters, Facebook, Twitter, Linked In, networking events, blogging, e-mail, phone calls and even sending clients a card or hand written note.  Christa and I recently interviews 8 experts for our Embrace Social Media TeleSummit and as expected each expert has their own take on which tool is the BEST way to draw new clients. 

After interviewing many people on marketing here is what I have come to realize:
1. There is no magic one size fits all solution.  What works for one will not work for everyone.  You can’t just copy what someone else is doing and expect to have a successful marketing campaign. 
2. Find your sweet spot and embrace it!  One of the biggest learning’s I had from the TeleSummit is that most of our speakers did all forms of social media marketing a LITTLE bit, but they did one of them BIG.  They had their favorite and that is where they put most of their attention and that is where they saw their best results. 
3. Use other types of marketing to support your main marketing effort.  Again, most people use many different types of marketing, but they simply use it to supplement their major focus area.  Of course you are going to practice multiple marketing efforts, but you don’t have to dedicate equal amounts of time to each of them. 

So what will you focus on?  Internet marketing, face to face marketing, relationship marketing?  We would love to hear your thoughts.

Facebook Fortunes: How to Market Your Business on the Biggest Social Networking Site

Tuesday, June 16th, 2009

We kicked off the second day of the Social Media TeleSummit with Facebook expert Shama Hyder of Click to Client, LLC.  Her tShama Hyderopic was Fruitful Facebooking: How to Leverage the Social Giant to Further your Biz and Brand.

I was really looking forward to this call, because as much as I resisted Facebook and was forced into using it, I really like it.  I have gotten back in touch with so many friends from high school (North Allegheny, Pittsburgh, PA) and college (Indiana University, Bloomington, IN) and its been really fun.   That said,  I could spend hours on Facebook and I have a business (two of them actually) to run so I was anxious to learn how to more effectively use this powerful tool

Just learning how to automatically post my blog on Facebook was enough, but I learned so much more on this call.  I learned some techniques to using Facebook in just 15 minutes each day and the difference between groups and fans.  Very helpful for me!

Thanks Shama for a great call.  You certainly understand the big and constantly changing world of the social media giant. 

Continue to check our website and blog for more information regarding social media tools.  If you missed the Embrace Social Media, a TeleSummit, be on the lookout for Nancy’s presentation available from A Red Bench.

Click here to follow me on Facebook.

How to Turn Followers Into Fans (and Fans Into Leads!) With Social Networking

Monday, June 15th, 2009

Nancy MarmolejoThe first day of the Social Media TeleSummit event ended with expert social media user Nancy Marmolejo of Viva Visability.  Her topic was How to Turn Followers Into Fans (and Fans Into Leads!) With Social Networking.     

My biggest take away from Nancy was that social media is meant to be fun and engaging.  Until I now I have really been looking at using Facebook, Twitter, etc as a chore, another thing to do so to speak.  And yes, it does take time, but you get out of it what you put into it.  Social media allows me to provide value, build my reputation, increase my credibility and build trust in a very unobtrusive manner. 

Thank you so much for being on the call Nancy.  You have so much to offer.  I wish the call could have been longer. 

Continue to check our website and blog for more information regarding social media tools.  If you missed the Embrace Social Media, a TeleSummit, be on the lookout for Nancy’s presentation available from A Red Bench.